Privacy Policy
Your privacy matters to us. Here's how equinoraltha protects and manages your personal information when you use our financial modeling platform.
Overview
equinoraltha ("we," "us," or "our") operates equinoraltha.com and provides financial modeling education services. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring your privacy is protected and that we comply with all applicable UK data protection legislation.
Information We Collect
We collect several types of information for various purposes to provide and improve our services to you:
Personal Information
- Full name and contact details (email address, phone number)
- Postal address for course materials and communications
- Professional background and educational history
- Payment information and billing details
- Course preferences and learning objectives
Usage Information
- Platform usage patterns and course progress
- Device information and browser type
- IP address and geographic location
- Cookies and similar tracking technologies
- Communication preferences and interaction history
How We Use Your Information
equinoraltha processes your personal information for the following purposes:
Purpose | Legal Basis |
---|---|
Providing financial modeling courses and educational content | Contract performance |
Processing payments and managing accounts | Contract performance |
Sending course updates and educational materials | Legitimate interest |
Improving our platform and services | Legitimate interest |
Marketing communications (with consent) | Consent |
Data Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share your data with trusted partners in the following circumstances:
Payment Processors: We use secure payment processing services to handle transactions. These processors have access to payment information only for the purpose of completing transactions and are bound by strict confidentiality agreements.
Educational Partners: When you enroll in courses provided in collaboration with other institutions, we may share relevant educational information to facilitate your learning experience. This sharing is limited to what's necessary for course delivery.
Technology Providers: We work with cloud hosting services and analytics providers to maintain and improve our platform. These providers process data on our behalf under strict data processing agreements.
Legal Requirements: We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of equinoraltha, our users, or others.
Your Data Protection Rights
Under UK data protection law, you have several important rights regarding your personal information:
Right of Access
Request copies of your personal information and details about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information in certain circumstances.
Right to Restrict Processing
Request limitation of how we process your personal information.
Right to Data Portability
Request transfer of your data to another service provider in a structured format.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within one month, though this may be extended in complex cases.
Data Security and Retention
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- Encrypted data transmission using SSL/TLS protocols
- Regular security assessments and updates
- Access controls and staff training on data protection
- Secure backup and recovery procedures
- Regular monitoring for suspicious activity
Data Retention Periods
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain:
- Account information for 7 years after account closure
- Course completion records for 10 years for certification purposes
- Payment records for 6 years as required by UK tax law
- Marketing communications until you unsubscribe
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and provide personalised content. We use the following types of cookies:
Essential Cookies: These are necessary for the website to function properly and cannot be disabled. They include cookies that remember your login status and course progress.
Analytics Cookies: These help us understand how visitors interact with our website by collecting information about pages visited, time spent on pages, and any error messages encountered.
Preference Cookies: These remember your choices and preferences, such as language settings or course display options, to provide a more personalised experience.
You can control cookie settings through your browser preferences. However, please note that disabling certain cookies may affect the functionality of our website and your learning experience.
International Data Transfers
While equinoraltha operates from the United Kingdom, some of our service providers may process your personal information outside the UK. When this occurs, we ensure appropriate safeguards are in place to protect your data, including:
- Standard Contractual Clauses approved by the UK Information Commissioner's Office
- Adequacy decisions recognising equivalent data protection standards
- Binding corporate rules and certification schemes
We regularly review these arrangements to ensure they continue to provide adequate protection for your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email and post a notice on our website.
The updated policy will be effective from the date it is published on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Previous versions of this policy are available upon request for your reference.
Contact Information
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:
581 Thornton Road
Bradford BD8 9RA
United Kingdom
Email: info@equinoraltha.com
We aim to respond to all privacy-related inquiries within 5 working days. For urgent matters, please indicate this in your subject line.